The Problem: The Digital Adoption Gap
Companies invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a seamless transformation. Yet, complication, ongoing changes, and no clear support often result in a "productivity gap":
- Employee Struggles: Staff find it difficult to navigate new SAP interfaces or complete complex transactions, leading to delays and increased dependence on support teams.
- Process Deviation: Users bypass standard SAP processes, which results in data quality issues, regulatory problems, and productivity loss.
- Lost Learning: Classroom-based learning is quickly forgotten, leaving staff unsupported when they need help most.
- Underutilised Investment: The entire capability of the SAP system is not realised, as most users access only a small part of its features.
website
The Solution: Contextual Help with SAP WalkMe
The WalkMe DAP, fully integrated into the SAP environment, addresses the Digital Adoption Gap. It integrates with your SAP systems to deliver real-time assistance exactly when needed.
By implementing WalkMe with SAP, your clients can ensure every team member, regardless of technical skill, can work confidently from the outset.